Returns

Returns

100% Guarantee100% Customer Satisfaction Guarantee

We pride ourselves on our customers so naturally we want you to be satisfied.
 That is why we have a 100% Customer Satisfaction Guarantee.

You can return any product for any reason involving damage in shipping, because you didn't like it, malfunction with the product or anything that was our fault.  You must however contact us to let us know the problem.

Refund/Return Policy

Before returning a product contact us within 30 days from delivery of the product to advise us you wish to return the goods.

You are responsible for paying for return shipping.  We will pay for the shipping costs back to you if the product was faulty or will refund your monies where requested.

NB: Our goods are made with the highest quality fabrics and workmanship, however we can't control your dog.  So please consider this when returning your purchase.